About US
Thank you for your interest in FOMO Mark! We’re here to assist you with any questions, concerns, or feedback you may have. Please feel free to reach out to us using the contact information below:
Email: [email protected]
Our customer support team is available 9AM to 5PM, MON – SAT to assist you promptly. We strive to respond to all inquiries within 24 hours, but please allow additional time during peak periods or holidays.
Before Contacting Us
Before reaching out to our customer support team, please ensure the following:
- FAQs: You may find answers to common questions on our FAQs page. Check it out to see if your question has already been addressed.
- Cancellation or Modification: If you wish to cancel or modify your order, please do so within 24 hours of placing the order. After 24 hours, your order will enter processing and cannot be cancelled or modified.
- Tracking Information: If you have inquiries regarding tracking, order shipment, or delivery status, please ensure that it has been at least 10 days since the date of purchase. This allows for the normal processing and shipping time.
- Order Issues: When contacting us regarding issues with your order, please provide the following details to help us assist you more efficiently:
- Order number
- Description of the issue with your order
- Any potential solutions you are considering or preferences you have
Providing these details upfront will help us address your concerns quickly and effectively.
Thank you for choosing FOMO Mark! We look forward to assisting you.
